Public Information Request

  • Requests for public information are handled in accordance with the Texas Public Information Act, Texas Government Code Chapter 552.001. All requests for public information should be submitted, in writing, to the Red Oak ISD Communications Department.

    Any person who requests public information has the responsibility to submit in writing by one of the following ways:

    1. Email: Beth Trimble:  
    2. Mail: ROISD Education Service Center
      Attn: Communication Dept. - Beth Trimble
      109 W. Red Oak Road, Red Oak, Texas 75154
    3. Fax: 972-617-4333 (Attn: Communication Dept.)
    4. In Person:
      ROISD Education Service Center
      Attn: Communication Dept. - Beth Trimble
      109 W. Red Oak Road, Red Oak, Texas 75154
      [Map to ROISD Education Service Center]

    For more information about Requesting Public Information, visit the Texas Public Information website.


    In order to properly abide by the Texas Public Information Act, the following procedures have been established by the Red Oak ISD. If you have any questions regarding these procedures, please contact Red Oak ISD Communications, at 972-617-2941

    1. ALL TX PIA Requests for the Red Oak Independent School District must be submitted in writing to:

      Red Oak ISD Communications
      Attn: Beth Trimble 
      Public Information Act (PIA) Requests 
      109 W. Red Oak Road, Red Oak, Texas 75154 
      Phone: 972-617-2941

      Forms to be filled out are available in the communications office, as well as on the District’s Website,
    2. E-mail requests received by another employee or department are to be returned immediately to the requestor with instructions to submit the request officially to the department of communications. Requests received by mail or delivered in person, need to be taken immediately to the department of communications. Once an individual within the district receives the request it begins the time frame (approximately 10 days) in which we must operate to fulfill the request.
    3. Upon receipt, requests will be date stamped and assigned a file number based on date (month and year), order received and requestors name/ organization (i.e. PIA-01-07-001-TEA ) and placed in a folder. The folder will have the date received and due date clearly noted.
    4. The request information will be recorded into an Excel spreadsheet.
    5. The request will be fulfilled by Red Oak ISD Communications, by contacting the necessary district administrator for information and/or compiling and duplicating requested information. Requestors will be notified by the director of communications should there be any necessary correspondence between the district and requestor – such as charges for request, notice of additional time needed or that an Attorney General’s ruling has been requested.
    6. In addition, the director of communications will be responsible for notifying third parties if their proprietary information is being requested from the Red Oak ISD.
    7. Once the request has been fulfilled, withdrawn or otherwise completed all documentation will be filed by the PIA file number. In addition, the outcome and completion date will be noted on the spreadsheet for each request.

    For complaints regarding failure to release public information, please contact your local County or District Attorney. You may also contact the Office of the Attorney General, Open Records Hotline, at 512-478-6736 or toll-free at 1-877-673-6839. For complaints regarding overcharges, please contact the General Services Commission at 512-475-2497.

    HB3033 Nonbusiness Day Calendars

    In 2023, the Texas Legislature passed HB3033 which amends Chapter 552 of the Texas Government Code (Texas Public Information Act) by adding section 552.0031. The statute is effective September 1, 2023, and clarifies business days and requires the establishment of nonbusiness days under the Texas Public Information Act.

    The new statute defines ‘business day’ as a day other than a Saturday or Sunday, a national holiday, or a state holiday. Additionally, the new rule requires a government body to identify no more than 10 days each calendar year that the governmental body’s administrative offices are closed or operating with minimum staffing, as nonbusiness days.

    These days DO NOT count when calculating response deadlines.

    2024 Calendar Year - January 1-December 31, 2024

    1. Tuesday, January 2
    2. Wednesday, January 3
    3. Monday, March 11
    4. Tuesday, March 12
    5. Monday, July 1
    6. Tuesday, July 2
    7. Monday, November 25
    8. Tuesday, November 26
    9. Monday, December 23
    10. Friday, December 27