In matters of specific complaints, concerns and suggestions, all appropriate channels need to be exhausted before addressing it to the Board.  These appropriate channels are as follows:

Step 1: Contact the Staff Member

The most direct route to resolving a concern is to confer directly with the person involved, (teacher, coach, etc.). The majority of concerns are resolved by a conversation between those involved.

Step 2: Contact the Campus Administrator

The campus principal and assistant principal(s) are responsible for the school’s operation. Explanations of policies and procedures and various clarifications are available in campus administration offices.

Step 3: Contact a Central Office Administrator

This may be the Executive Director of Student Services or an assistant superintendent. This step should be taken only after steps one and two have not resolved the concern.

• Executive Director of Student Services – Cristi Watts
• Chief of Secondary Schools & Programs – Israel Cordero
• Deputy Superintendent – Michelle Ailara

Step 4: Contact the School Board

The Red Oak ISD School Board can be contacted only after steps one through three have been completed. 

Sharing Information with the Board

If you have information you would like to share with the Board, there are several ways to communicate with the Board of Trustees.

By E-mail

Citizens may communicate with the members of the Board by emailing them at their school district email address. For email addresses, visit the Meet the Board webpage.

Board Meetings

Complete an “Audience Participation Sign-up Sheet” form at a regular School Board Meeting and return it to Beth Trimble, Executive Director of Communications, prior to the beginning of the board meeting. Citizens will be allowed to speak during the "open forum" portion of the agenda.

By Letter

A citizen may send a letter to the ROISD Board of Trustees at Box 9000, Red Oak, Texas 75154

By Fax

A citizen may fax the Board members at 972-617-4787.

Note: To place something on the agenda for the Board to deliberate and take action on, a Board member or the Superintendent must place it on the agenda.