The app isn't working correctly. What should I do?

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If you are using an Apple device:

  • Tap on the “Settings” icon.
  • Select “Reset app defaults.” (Note: This will reset all your settings, including your selected feeds.)
  • Hit “Reset.”
  • If that does not work, you may need to uninstall the app and download it again.

If you are using an Android device:

  • Exit the app and go to your phone settings.
  • Locate the application manager, and find the ROISD mobile app.
  • Tap on the icon.
  • On the next screen, hit “Clear data.”
  • If that does not work, you may need to uninstall the app and download it again.
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